The Gatehouse Blog: Dec 2017

Twitter’s impact on engagement within the NHS

Chris Horner had worked in NHS Communications for almost two decades when social media emerged as a fully-fledged tool for internal communication. Intrigued by the possibilities these platforms offered for engagement, he undertook a dissertation study for the NHS Leadership Academy Elizabeth Garret Anderson Programme/University of Birmingham MSc in Healthcare Leadership. In this article, he […]

Gatehouse acquired by Gallagher

Leading internal communication and employee engagement agency joins Gallagher’s global Communications team. 5 December 2017 [Tower Bridge, London] Gatehouse, one of Europe’s leading internal communication and employee engagement agencies, has been acquired by Chicago-based, Fortune 500 insurance broker and risk management services firm, Arthur J. Gallagher & Co. (Gallagher). Terms were not disclosed. Gatehouse, which […]

Stop starting from scratch when you write

All creative processes build upon something, so why should writing be any different? You can write faster and get people’s attention more easily if you use a ‘swipe file’ of ready-to-go stories, says Gatehouse’s Head of Content, Ian Harris. Everyone says that getting started is the hardest thing about writing. But what if you could […]

Redefining internal communication in Latin America

The release of the ninth edition of Gatehouse’s State of the Sector report brought about a number of insights into internal communication. But for Sofia Cordoba the progress made in Europe and North America led to questions around the state of the sector in Latin America – and the opportunities for the IC profession. As […]

How YBSG transformed its IC function

The internal communication profession is a relatively young one that has evolved substantially over the years. In this article, Drew Stephenson of Yorkshire Building Society Group ponders these changes and explains just how this translates into his team’s and his day-to-day responsibilities. The evolution of internal communication First, we were hunters; then we became farmers. […]

What Bananarama can teach us about being a trusted advisor

In this article, Gatehouse co-founder Lee Smith explores the much discussed but little understood concept of the trusted advisor, and how the IC masterclass Accelerate, run in conjunction with the Institute of Internal Communication, provides a simple framework for achieving your goals. Over the past decade, the concept of the ‘trusted advisor’ has gained currency […]

10th edition – Take our State of the Sector survey now

We are excited to launch the 10th edition of our State of the Sector research. Building on responses from thousands of internal communication professionals around the world, State of the Sector provides the definitive global view of the internal communication landscape – from channel use and message effectiveness, to leader and line manager communication, measurement […]

Six questions to… Deborah Brambill

Deborah Brambill’s career spans nearly 30 years, the last three of which she has spent moving from one organisation to the next, supporting them on strategic change communication projects as an interim. In this article, she tells us what she’s learnt and how she’s able to hit the ground running in every one of her […]

Journal of Internal Communication Vol.14 Out Now!

In this issue, we cover the topic of becoming a trusted advisor. What does it really mean, and how can it help you move up the ‘food chain’ within your organisation. We’re delighted to feature a selection of great articles: – Gatehouse’s co-founder, Lee Smith, explores some common misconceptions about being a trusted advisor – […]

The growing pains of employee communicators

In the new world, internal communicators are business enablers, conversation facilitators and community connectors. In this article first published in the IABC magazine ‘Communication World’, Lee Smith looks back at the evolution of the IC function. Employee communication is a profession that’s gained a reputation for gazing in the mirror. A senior practitioner once described […]