The Gatehouse Blog: Jul 2019

Redefining the culture at Visa

Visa competes on the global stage for the brightest talent. Our culture is what differentiates us in the market, helps us attract and retain the right talent, and contributes to Visa’s reputation as a place where people thrive and are proud to work. Our cultural transformation continues to be guided by an executive team who […]

Line manager skills – Chuck Gose, ICology

This year, we’ve been quite provocative in saying that as a profession we’ve hoisted up the white flag. Is that unfair? No. In fact, I was going to say that you used a very polite word when you said we’ve surrendered the effort. I’d say we have bailed on line managers! While internal communicators recognise […]

Changing the way we talk about change

Communicating a transition is tough. Grant McDonald, Vice President of communications for the Finance and Risk functions at Barclays, talks about how his team executed huge change communications in a big way. Barclays has recently emerged from perhaps the biggest structural change in its 329-year history. Following the financial crash in 2008, the largest UK […]

A lesson in giving power to the people

Amy Devlin and her newly created IC Manager role at Total Gas & Power represent living, breathing examples of good communications in action. Total Gas & Power is a UK subsidiary of the Total Group, a French company. In the UK, the business is focused on selling gas and electricity to businesses. They’ve got around […]

State of the Sector 2019 – Digital channels

This year’s State of the Sector shows that the growth of digital channels has created more complexity and noise. simply-communicate’s Marc Wright shares his views. What’s your biggest takeaway? simply-communicate has been publishing the results of State of the Sector for years. In the past few years, we’ve observed the explosion of digital channels. While […]

M&S puts colleagues “In My Shoes”

Marks & Spencer executed an internal communications campaign with the goal of making inclusion relevant to the majority, not just the minority. Group Employee Communications managers Roland Burton and Louise Mitchell discuss strategies to talk about diversity and inclusion with employees from all walks of life. “We’re a business with about 80,000 colleagues around the […]

Connecting colleagues across the Riyadh Metro Project

Head of Corporate Communications Gihan Hyde recalls her experience working as the first-ever female communication specialist in the Saudi construction sector – and some of the tactics she used to build a common culture across a very fragmented and multicultural organisation. When my husband was offered a three-year posting in Riyadh, I was immediately tempted […]

Volume 18 of the Journal of Internal Communication is out now!

Volume 18 of the Journal of Internal Communication is out now! In this issue we are shining a light on the key findings from our latest State of the Sector report. In this issue: We’ve asked four of our partners to share their thoughts on the key findings from State of the Sector 2019. Marc […]

Internal Communication: The Battle for 5 Minutes of Their Time

By Jean-Louis Bénard, CEO and Founder of Sociabble Never before have human beings had so many means of communication and so much access to information. Ironically, though, employees are less and less informed about their company, despite the resources at their disposal. Which is unfortunate, because well-informed employees are usually the most committed—those who invest […]

IC World Summit – Campfire Sessions

Have you got your tickets to the IC World Summit Yet?  You can get your brain whirring with a day of learning and discussion with fellow IC pros. IC World Summit lets you meet other people who do your job at different organisations. Being in IC generates all kinds of feelings and pressure. And the […]