The Gatehouse Blog: Oct 2019

Gallagher acquires AHC to become one of the world’s largest employee communications companies

AHC is an independent communications consultancy specialising in pensions and employee benefits. The acquisition fits with Gallagher’s strategy to partner with entrepreneurial and specialist companies to help corporate clients make working life a better experience for all their people, inspiring them to deliver their personal and professional best. Gatehouse’s parent company Gallagher today announced that […]

Effective line manager communication – John Clegg, Oxford University Press

Internal communication can be a lonely job. Earlier this year, we hosted our first IC World Summit in London – a friendly, informal day for internal communication pros to discuss their challenges, celebrate successes, and build their professional network in an uncompetitive environment. John Clegg, Communications Executive at Oxford University Press (OUP), talked about why […]

Volume 19 of the Journal of Internal Communication is out now!

Volume 19 of the Journal of Internal Communication is out now! In this issue, we share what we’ve learnt by listening to some of most inspiring internal communication professionals. We’re always on the lookout for the latest trends and interesting experiments across our profession, so here are some of the themes we explore in this […]

The past and future at the Institute of Internal Communication

Jen Sproul, CEO of the Institute of Internal Communication (IoIC) sits down with us to discuss how the IoIC started 70 years ago and where she thinks our profession is heading. How has the IoIC evolved in the last 70 years? The IoIC first came to fruition in 1949 when it was known as The […]

Five questions to Jo Hall

After years working in-house, Jo Hall took a big step last year and decided to start her own consultancy. In this interview, she explains how she’s using her internal communication experience to help small and medium-size businesses address their broader employee engagement challenges. You recently started your own consultancy. Tell us how you got there… […]

Line manager skills – Chuck Gose, ICology

This year, we’ve been quite provocative in saying that as a profession we’ve hoisted up the white flag. Is that unfair? No. In fact, I was going to say that you used a very polite word when you said we’ve surrendered the effort. I’d say we have bailed on line managers! While internal communicators recognise […]

Connecting colleagues across the Riyadh Metro Project

Head of Corporate Communications Gihan Hyde recalls her experience working as the first-ever female communication specialist in the Saudi construction sector – and some of the tactics she used to build a common culture across a very fragmented and multicultural organisation. When my husband was offered a three-year posting in Riyadh, I was immediately tempted […]

Internal Communication: The Battle for 5 Minutes of Their Time

By Jean-Louis Bénard, CEO and Founder of Sociabble Never before have human beings had so many means of communication and so much access to information. Ironically, though, employees are less and less informed about their company, despite the resources at their disposal. Which is unfortunate, because well-informed employees are usually the most committed—those who invest […]

Keeping comms pumping at the British Heart Foundation

In July 2018, the British Heart Foundation launched its new promise to supporters to Beat Heartbreak Forever. Kerry Smith and Zoe Shaughnessy explain how this marked the culmination of an internal engagement campaign that set new standards for internal communications. Founded in 1961, the British Heart Foundation (BHF) has become one of the largest charities […]

Making recognition at Landsec more personal

  Acknowledging accomplishments is the key to creating an emotional connection with employees in any organisation – yet recognition schemes can become an administrative nightmare. Kate Crowe explains how they introduced a more personal and flexible scheme at Landsec.   Landsec is one of the UK’s largest listed commercial property developers. In late 2017, our […]