The Gatehouse Blog: Dec 2019

Behind the curtain – Internal communications at O2

Our ‘Behind the Curtain’ series offers a glimpse of the inner workings of an organisation. This time, we’re taking a sneak peek at the internal communications of O2, and how Senior Communications Manager, Joe McMann, is helping innovate from the inside. My title is a bit unusual. At Telefonica UK, I’m the Senior Communications Manager […]

Where’s the investment? The internal communication chocolate bar budget

What’s your organisation’s most important asset? Most will say it’s their people, but the reality is that many organisations are simply not investing in their employees, and that includes communication. In our 2019 State of the Sector report, we found out that the largest organisations are spending less than £1 per person per month on […]

12th edition – take our State of the Sector survey!

It was the year 2007 and Apple had just released the iPhone, forever changing the way we use mobile phones. The next year, Gatehouse launched the first ever State of the Sector, changing the way IC practitioners were able to view the internal communications landscape. Coincidence? Maybe not. The 12th edition of our State of the […]

Gallagher acquires AHC to become one of the world’s largest employee communications companies

AHC is an independent communications consultancy specialising in pensions and employee benefits. The acquisition fits with Gallagher’s strategy to partner with entrepreneurial and specialist companies to help corporate clients make working life a better experience for all their people, inspiring them to deliver their personal and professional best. Gatehouse’s parent company Gallagher today announced that […]

Effective line manager communication – John Clegg, Oxford University Press

Internal communication can be a lonely job. Earlier this year, we hosted our first IC World Summit in London – a friendly, informal day for internal communication pros to discuss their challenges, celebrate successes, and build their professional network in an uncompetitive environment. John Clegg, Communications Executive at Oxford University Press (OUP), talked about why […]

Volume 19 of the Journal of Internal Communication is out now!

Volume 19 of the Journal of Internal Communication is out now! In this issue, we share what we’ve learnt by listening to some of most inspiring internal communication professionals. We’re always on the lookout for the latest trends and interesting experiments across our profession, so here are some of the themes we explore in this […]

Data is everywhere. Make it work for the organisation.

‘Data’ tends to conjure up images of impenetrable numbers, statistics and spreadsheets. But as an objective resource, these facts and figures are so much more. They’re the stuff that gives employers rich insights into what their people think and feel — helping them personalise communications to positively influence hearts and minds. And that’s no small […]

The past and future at the Institute of Internal Communication

Jen Sproul, CEO of the Institute of Internal Communication (IoIC) sits down with us to discuss how the IoIC started 70 years ago and where she thinks our profession is heading. How has the IoIC evolved in the last 70 years? The IoIC first came to fruition in 1949 when it was known as The […]

Five questions to Jo Hall

After years working in-house, Jo Hall took a big step last year and decided to start her own consultancy. In this interview, she explains how she’s using her internal communication experience to help small and medium-size businesses address their broader employee engagement challenges. You recently started your own consultancy. Tell us how you got there… […]

Line manager skills – Chuck Gose, ICology

This year, we’ve been quite provocative in saying that as a profession we’ve hoisted up the white flag. Is that unfair? No. In fact, I was going to say that you used a very polite word when you said we’ve surrendered the effort. I’d say we have bailed on line managers! While internal communicators recognise […]