The Gatehouse Blog: Nov 2019

We hate to tell you: digital won’t solve all your problems

Let me guess – you are like millions of other people right now, scrolling through your social media or checking out a news article on your mobile. You might even be accessing your company intranet or employee app as you commute into work. It’s pretty hard to ‘switch off’ these days when accessibility is just […]

Literally & metaphorically detached

Communicating effectively with the vast array of employees who don’t necessarily sit at a desk, and have zero contact with head office, represents a perennial challenge for internal communicators. It’s one that the new research report Remotely Interested explores in some detail. Here, we speak with the researchers and authors, Jenni Field, Director of Redefining […]

Redefining the culture at Visa

Visa competes on the global stage for the brightest talent. Our culture is what differentiates us in the market, helps us attract and retain the right talent, and contributes to Visa’s reputation as a place where people thrive and are proud to work. Our cultural transformation continues to be guided by an executive team who […]

Rebooted platform breathes new life into communication at one of the world’s largest tech firms

Bill Klein-Reed, communication operations lead at Micron Technology, talks about the intricacies and challenges of Micron’s intranet overhaul, as well as the profound effect it has had on Micron’s workforce.  Founded in 1978, Micron Technology is a Nasdaq-listed U.S. global technology corporation that specialises in the production of semiconductor memory solutions. In their fiscal year […]

Five creative tactics to improve ownership in your organisation

Head of Engagement Chloë Marsh shares how she’s left her mark at RHP Group with some innovative employee engagement ideas. RHP Group is a housing provider that owns and manages around 10,000 homes across South West London. With just 250 employees, we are a small but dynamic organisation that likes to punch well above its […]

Building a Better Mousetrap (and Getting People to Use It)

  Note: Gatehouse and Gallagher Communication were not affiliated with the project detailed in this article, nor is this article an endorsement of Gatehouse or Gallagher Communication by Philips. Philips’ Director of Communication Channels Dennis Agusi shares his experience of implementing a global, tag-based intranet. In 2016, we tasked ourselves with a seemingly impossible task: […]

Helping employees get #ReindeerReady at McDonald’s

In December 2017, McDonald’s UK internal communication team partnered with Gatehouse to launch a bespoke internal campaign designed to create staff excitement around the annual external Christmas campaign. Christmas is a time of anticipation and excitement. In late 2017, our marketing and communication teams were busy planning an exciting customer-facing campaign to put the brand […]

Empowering employees to take ownership of DS Smith’s values

Since a change in leadership in 2010, DS Smith has grown substantially, organically and through acquisitions. Though these were positive advancements for the business, it was becoming increasingly difficult to align growing numbers of colleagues across growing numbers of sites to a single DS Smith way of doing things. In this article, Group Head of […]

Bringing employees along on a journey of market-led change

Fundamental changes to the core systems, ways of working, and direction of marketing are all evolving to reflect the changing needs of customers. In this article, Nina Embra of Creative Minds Consulting explains how she navigated this rocky terrain for one of her clients. For almost a decade, it has been my job to help […]

Emotional Intelligence and Leadership: the magic of sustainable business success

In September 2012, Virginia Hicks and Alison Boothby from Comma Partners brought together 30 heavyweight communication professionals to share their thoughts and experiences around introducing Emotional Intelligence as a part of their leadership communications strategy. Emotional Intelligence is receiving significant attention at the moment in the field of leadership development and communication, with as many […]