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Since a change in leadership in 2010, DS Smith has grown substantially, organically and through acquisitions. Though these were positive advancements for the business, it was becoming increasingly difficult to align growing numbers of colleagues across growing numbers of sites to a single DS Smith way of doing things. In this article, Group Head of […]
Fundamental changes to the core systems, ways of working, and direction of marketing are all evolving to reflect the changing needs of customers. In this article, Nina Embra of Creative Minds Consulting explains how she navigated this rocky terrain for one of her clients. For almost a decade, it has been my job to help […]
In September 2012, Virginia Hicks and Alison Boothby from Comma Partners brought together 30 heavyweight communication professionals to share their thoughts and experiences around introducing Emotional Intelligence as a part of their leadership communications strategy. Emotional Intelligence is receiving significant attention at the moment in the field of leadership development and communication, with as many […]
Sarah-Jane Wakefield, Head of Group Internal Communications at Standard Chartered, talks about the benefits of conducting a full internal communication audit and its impact on enabling her team to support the Bank’s new strategy and organisational change. Why did you commission an internal communication audit? Over the last two years, the organisation has been going […]