The Gatehouse Blog: Aug 2018

Building a Better Mousetrap (and Getting People to Use It)

  Note: Gatehouse and Gallagher Communication were not affiliated with the project detailed in this article, nor is this article an endorsement of Gatehouse or Gallagher Communication by Philips. Philips’ Director of Communication Channels Dennis Agusi shares his experience of implementing a global, tag-based intranet. In 2016, we tasked ourselves with a seemingly impossible task: […]

Helping employees get #ReindeerReady at McDonald’s

In December 2017, McDonald’s UK internal communication team partnered with Gatehouse to launch a bespoke internal campaign designed to create staff excitement around the annual external Christmas campaign. Christmas is a time of anticipation and excitement. In late 2017, our marketing and communication teams were busy planning an exciting customer-facing campaign to put the brand […]

Empowering employees to take ownership of DS Smith’s values

Since a change in leadership in 2010, DS Smith has grown substantially, organically and through acquisitions. Though these were positive advancements for the business, it was becoming increasingly difficult to align growing numbers of colleagues across growing numbers of sites to a single DS Smith way of doing things. In this article, Group Head of […]

Bringing employees along on a journey of market-led change

Fundamental changes to the core systems, ways of working, and direction of marketing are all evolving to reflect the changing needs of customers. In this article, Nina Embra of Creative Minds Consulting explains how she navigated this rocky terrain for one of her clients. For almost a decade, it has been my job to help […]

Emotional Intelligence and Leadership: the magic of sustainable business success

In September 2012, Virginia Hicks and Alison Boothby from Comma Partners brought together 30 heavyweight communication professionals to share their thoughts and experiences around introducing Emotional Intelligence as a part of their leadership communications strategy. Emotional Intelligence is receiving significant attention at the moment in the field of leadership development and communication, with as many […]

How a transformed Standard Chartered recalibrated its internal communication

Sarah-Jane Wakefield, Head of Group Internal Communications at Standard Chartered, talks about the benefits of conducting a full internal communication audit and its impact on enabling her team to support the Bank’s new strategy and organisational change. Why did you commission an internal communication audit? Over the last two years, the organisation has been going […]