The Gatehouse Blog: Oct 2019

Aligning IT and IC functions – Paloma Redondo, GSK

In internal communications, IT is an essential function. But as teams go, IT and IC can be chalk and cheese – and aligning both functions is fundamental to creating effective user experiences. Paloma Redondo, Employee Content Lead at GSK, tells us about UX, storytelling and the importance of a ‘one team’ mentality. What was the […]

Reflections on IABC 2019

In June, 1,400 business communication professionals from 42 countries descended on Vancouver for the IABC’s annual world conference. Matt Frost reflects on what he heard and learnt during the event. For me, the IABC World Conference is the benchmark for everything a conference should be. Superb content, inspirational keynotes, networking aplenty and a non-salesy exhibition. […]

State of the Sector in North America 2019 – Conclusions & Recommendations

  Welcome to the 2019 State of the Sector – North America edition! We are passionate about research, and the State of the Sector is just one of the pieces of research we produce every year. In 2019, we received more responses, from even more countries, than ever. We’ve cut and spliced the data many […]

State of the Sector in North America 2019 – Channels & Tactics

  Welcome to the 2019 State of the Sector – North America edition! We are passionate about research, and the State of the Sector is just one of the pieces of research we produce every year. In 2019, we received more responses, from even more countries, than ever. We’ve cut and spliced the data many […]

State of the Sector in North America 2019 – Strategy & Planning

  Welcome to the 2019 State of the Sector – North America edition! We are passionate about research, and the State of the Sector is just one of the pieces of research we produce every year. In 2019, we received more responses, from even more countries, than ever. We’ve cut and spliced the data many […]

State of the Sector 2019 – Digital channels

This year’s State of the Sector shows that the growth of digital channels has created more complexity and noise. simply-communicate’s Marc Wright shares his views. What’s your biggest takeaway? simply-communicate has been publishing the results of State of the Sector for years. In the past few years, we’ve observed the explosion of digital channels. While […]

The Art of Strategic Planning

Helen Schick is the Head of Internal Communication and Engagement at Alzheimer’s Society. Since 2016, Helen has been building engagement and ambassadorship to drive support for the charity. In this article, she explains how. Dementia is the UK’s biggest killer. Every three minutes, someone in the UK develops dementia, and by 2021 over one million […]

Gatehouse gradings: the continuous feedback edition

If you’ve been reading our content for a while now, you’ll know that A) audits and insights are a core service offering of ours, and one we take very seriously, and B) there is nowhere near enough measurement going on in the internal communication industry. But with new tools launching left, right and centre, implementing […]

Behind the Curtain: Europol

Our “Behind the Curtain” series offers us a glimpse at the inner workings of an organisation. This time, we’re taking a sneak peek at the internal communications of Europol, one of the biggest policing agencies in the world, and how a small communications department managed to unite employees from all walks of life. Europol, or […]

Creating healthy engagement at Natures Way Foods

Last year, Stephanie Jones was responsible for rolling-out Workplace by Facebook at Natures Way Foods. She explains how she planned the launch and shares the learnings so far. Nature’s Way Foods supply retailers and food service companies with prepared salads and fresh ‘food to go’ products. Over 70% of our staff work on shifts with […]