The Gatehouse Blog: Jun 2018

Treat your IC tools as internal products for sale

Have you ever considered what happens when you start treating your internal communication tools like your internal products and employees like customers? Maja Biernacka reflects on how internal communication practitioners can change their audiences’ attitudes towards IC solutions. Would you buy products that are not able to solve your problems, are difficult to use, or […]

Five Questions to… Vicky Neame

After experiencing a largely prescribed working life in the military, not to mention in her first job in civvy street, Vicky Neame decided it was time to take control of her own destiny. In this article, she tells us how she got into internal communications and what she loves about her new role. How did […]

The Power of Insight

In my first IC Space post, I talked about the need to align IC to organisational goals – how, if we want to be considered strategic, that has to be our starting point. This time around I want to share another of my ‘strategic fundamentals’: insight. I’m going to blunt. Without insight you simply cannot […]

2018 State of the Sector

2008 was a year of much change! The global credit crisis hit, Barack Obama became US president and Gatehouse launched the first State of the Sector! Ten years later, we are pleased to release our 2018 State of the Sector report, the most global and comprehensive to date with over 650 responses from practitioners all […]

What do we mean when we talk about strategic internal communication?

By definition, a strategy is “a high level plan of action to achieve a long term or overall aim.”  Roughly translated from its Greek roots it means “art of troop leader; office of general, command, generalship”. So, to be strategic as a communicator is to be focused on enabling an organisation’s strategy – in short […]

What Bananarama can teach us about being a trusted advisor

In this article, Gatehouse co-founder Lee Smith explores the much discussed but little understood concept of the trusted advisor, and how the IC masterclass Accelerate, run in conjunction with the Institute of Internal Communication, provides a simple framework for achieving your goals. Over the past decade, the concept of the ‘trusted advisor’ has gained currency […]

The growing pains of employee communicators

In the new world, internal communicators are business enablers, conversation facilitators and community connectors. In this article first published in the IABC magazine ‘Communication World’, Lee Smith looks back at the evolution of the IC function. Employee communication is a profession that’s gained a reputation for gazing in the mirror. A senior practitioner once described […]

Journal of Internal Communication – volume 13 is out!

We are proud to announce the release of our thirteenth consecutive edition of the Journal of Internal Communication! We’ve set the bar high with our previous editions and our ‘unlucky’ 13th edition is no different with contributors such as Kate Jones, the IoIC’s Internal Communicator of the year 2016. In the Journal, we also discuss […]

Creating an IC ‘Centre of Excellence’

Lise Michaud identified a gap in the internal communication landscape for a practitioner-generated community of practice, and has begun to bridge it by creating a global online community for professionals, IC Kollectif. IC Kollectif was founded with the purpose of connecting communication professionals and encouraging knowledge and resource-sharing, creating a global centre of excellence in the IC […]

Professionalising internal communication, one step at a time

 The BBC’s Heather Wagoner is, in her own words, “dedicated to the continued professionalisation of the Internal Communication industry”. In this interview, she explains to us how she set out on this path and what her aims for the profession are. How did you get to where you are today? I began my career in […]