The Gatehouse Blog: Sep 2019

Raising a glass to Gatehouse

A farewell from our co-founder Lee Smith. This will be my very last blog post for Gatehouse, as today is my last day as part of the core team here. After nearly three decades in the communication business, including the last 13 years developing and growing Gatehouse, I’ve decided to hang up my internal comms […]

Changing the way we talk about change

Communicating a transition is tough. Grant McDonald, Vice President of communications for the Finance and Risk functions at Barclays, talks about how his team executed huge change communications in a big way. Barclays has recently emerged from perhaps the biggest structural change in its 329-year history. Following the financial crash in 2008, the largest UK […]

A lesson in giving power to the people

Amy Devlin and her newly created IC Manager role at Total Gas & Power represent living, breathing examples of good communications in action. Total Gas & Power is a UK subsidiary of the Total Group, a French company. In the UK, the business is focused on selling gas and electricity to businesses. They’ve got around […]

State of the Sector 2019 report and webinar!

The State of the Sector 2019 report is now available!   In October last year, 820 communicators from over 40 countries responded to our latest State of the Sector survey, securing its position as the definitive annual review of the internal communication space. Download State of the Sector 2019 here! IOIC Webinar: Insights from the 2019 State […]

Telling your corporate story: how to elevate your messaging

Lee Smith, Director of Gatehouse, a Gallagher company, explains how creating a strategic narrative can help elevate your messaging. Many of us come into the IC profession because we enjoy writing and maybe have a modicum of talent in this area. We relish in the art of ‘crafting and drafting’, of tinkering with words, playing […]

How to be more strategic: Know your audience

It’s time to turn our attention to another of the vital elements of strategic internal communication – arguably the single most important element, the audience. The role of the audience has been acknowledged since the very first thinking on persuasive communication. In Rhetoric, Aristotle presented his rhetorical triangle and proposed that communication has three elements: the […]

Hardwiring internal comms to organisational goals

Continuing our focus on the strategic underpinnings of internal communication, this post is all about the art (or is it a science?) of objective setting. As we’ve discussed previously, the starting point for internal communication planning should always be the strategy, goals, priorities, issues, challenges or opportunities the organisation itself is grappling with. Great internal […]

Let’s talk about EX

There are few things as disruptive or costly as good people walking out of the door. Organisations wanting to hold on to their very best people must invest time and effort in strengthening and maintaining the employee experience. Matt Frost from Gallagher Communication shares five tips to create a great EX, or employee experience. Whether […]

Keeping your finger on the pulse

Lee Smith, Director at Gatehouse, a Gallagher company, explains how to use insight to build your employer brand from the inside-out. At Gatehouse, we develop strategies and plans, create world-class content, platforms, channels and campaigns,build the communication competencies of leaders and managers and provide specialist interim support to in house internal communication teams. But the […]

Integrating an internal communication function and setting it up for future success

Internal communication at Hammerson, a FTSE100 property development company, was still in its infancy due to its rapid growth against the backdrop of a small, family business culture and needed to be elevated. Gatehouse interim consultant Natalie Henderson talks us through how she helped to drive a new strategy, brand and channels to take the […]