The Gatehouse Blog: May 2018

To make a difference, internal communication needs to speak up

It’s time for internal communication to refocus. Influencing employees by shaping the organisation’s ‘official’ narrative has always been the profession’s raison d’être. Not only is the effectiveness of all this debatable but it also misses the bigger picture, says Marc B. do Amaral. A plea for a broader perspective on internal communication: the communicative organisation. […]

Gatehouse acquired by Gallagher

Leading internal communication and employee engagement agency joins Gallagher’s global Communications team. 5 December 2017 [Tower Bridge, London] Gatehouse, one of Europe’s leading internal communication and employee engagement agencies, has been acquired by Chicago-based, Fortune 500 insurance broker and risk management services firm, Arthur J. Gallagher & Co. (Gallagher). Terms were not disclosed. Gatehouse, which […]

Journal of Internal Communication Vol.14 Out Now!

In this issue, we cover the topic of becoming a trusted advisor. What does it really mean, and how can it help you move up the ‘food chain’ within your organisation. We’re delighted to feature a selection of great articles: – Gatehouse’s co-founder, Lee Smith, explores some common misconceptions about being a trusted advisor – […]

The growing pains of employee communicators

In the new world, internal communicators are business enablers, conversation facilitators and community connectors. In this article first published in the IABC magazine ‘Communication World’, Lee Smith looks back at the evolution of the IC function. Employee communication is a profession that’s gained a reputation for gazing in the mirror. A senior practitioner once described […]

Welcome to the Post-Intranet Era

Internal communication as a profession is undergoing a profound transformation, and one of our go-to tools for connecting with employees is transforming right along with us, as Jeff Zwier explains. “The future is already here — it’s just not very evenly distributed.” – William Gibson, science fiction author and inventor of the word ‘Cyberspace,’ in […]

State of the Sector: Brexit Special

In a survey conducted in July 2016, Gatehouse explores how internal communicators prepared ahead of the referendum, what the impact of Brexit is likely to be on organisations, and what the ‘Post-Brexit’ future holds for IC. Download full report here and infographics here.  Brexit and its impact on the workplace has prompted such a global reaction […]

Take part in State of the Sector 2017 for a chance to win world class IC training and a full year of IoIC membership!

While other IC-focused seem to come and go, our own State of the Sector research stood the test of time. Now in its ninth consecutive year, State of the Sector provides the definitive global view of the internal communication landscape and is brought to you by Gatehouse, the go-to internal communication agency, with support from […]

Celebrating a decade as the go-to internal communication agency

It’s hard to believe that Gatehouse is 10 years old! Thinking back to a decade ago, Facebook was a social network linked to a few colleges in the United States and Canada. Apple was still the ‘iPod’ company. The most popular mobile phone was the Motorola Razr. In September of that year – Simon Wright and […]

Making internal communications ‘FaB’

One of the world’s largest broadcast companies was undergoing a restructure, with frequent negative press and a division outwardly lacking in enthusiasm. Internal Communications Manager Annie Tufton explains how she used the coined phrase ‘FaB’ to revive excitement, morale and engagement at the BBC. The beginning of FaB The BBC was undergoing a big restructure […]

Line managers: the dismissed powerhouses of internal communication

Now in its eighth year, Gatehouse’s State of the Sector report offers a snapshot of the internal communication profession, capturing the activities, objectives and challenges faced by practitioners across the industry. This year, nearly 400 internal communicators from over seventy countries participated, and the results offer some surprising insight into one of the biggest obstacles […]