The Gatehouse Blog

M&S puts colleagues “In My Shoes”

Marks & Spencer executed an internal communications campaign with the goal of making inclusion relevant to the majority, not just the minority. Group Employee Communications managers Roland Burton and Louise Mitchell discuss strategies to talk about diversity and inclusion with employees from all walks of life. “We’re a business with about 80,000 colleagues around the […]

Connecting colleagues across the Riyadh Metro Project

Head of Corporate Communications Gihan Hyde recalls her experience working as the first-ever female communication specialist in the Saudi construction sector – and some of the tactics she used to build a common culture across a very fragmented and multicultural organisation. When my husband was offered a three-year posting in Riyadh, I was immediately tempted […]

Volume 18 of the Journal of Internal Communication is out now!

Volume 18 of the Journal of Internal Communication is out now! In this issue we are shining a light on the key findings from our latest State of the Sector report. In this issue: We’ve asked four of our partners to share their thoughts on the key findings from State of the Sector 2019. Marc […]

Internal Communication: The Battle for 5 Minutes of Their Time

By Jean-Louis Bénard, CEO and Founder of Sociabble Never before have human beings had so many means of communication and so much access to information. Ironically, though, employees are less and less informed about their company, despite the resources at their disposal. Which is unfortunate, because well-informed employees are usually the most committed—those who invest […]

IC World Summit – Campfire Sessions

Have you got your tickets to the IC World Summit Yet?  You can get your brain whirring with a day of learning and discussion with fellow IC pros. IC World Summit lets you meet other people who do your job at different organisations. Being in IC generates all kinds of feelings and pressure. And the […]

IC World Summit Speakers

Who’s involved? We’re holding a gathering of internal communication pros on May 21st. It’s a chance to rub shoulders with other internal comms pros and spark a blaze of ideas. We have a great range of speakers and contributors you’ll meet at the IC World Summit. Drew McMillan Director of Colleague Communication & Engagement at […]

Upcoming events

In the next few months we will be speaking at a number of different events. IoIC Webinar: Insights from the 2019 State of the Sector report On March 19, we will be running a webinar with the Institute of Internal Communication. Join Simon Wright, Director at Gatehouse, as he presents the key insights from this […]

Placing leaders at the heart of engagement at Centrica

Amber Heavisides talks about how her team used the findings of their employee survey to revisit their internal communication strategy – and the role of leaders in it. Centrica is a global energy and services company with a diverse workforce of 34,000 employees working in offices, contact centres and out in the field. We’re just […]

The Art of Strategic Planning

Helen Schick is the Head of Internal Communication and Engagement at Alzheimer’s Society. Since 2016, Helen has been building engagement and ambassadorship to drive support for the charity. In this article, she explains how. Dementia is the UK’s biggest killer. Every three minutes, someone in the UK develops dementia, and by 2021 over one million […]

Keeping comms pumping at the British Heart Foundation

In July 2018, the British Heart Foundation launched its new promise to supporters to Beat Heartbreak Forever. Kerry Smith and Zoe Shaughnessy explain how this marked the culmination of an internal engagement campaign that set new standards for internal communications. Founded in 1961, the British Heart Foundation (BHF) has become one of the largest charities […]