The Gatehouse Blog

Gatehouse gradings: the continuous feedback edition

If you’ve been reading our content for a while now, you’ll know that A) audits and insights are a core service offering of ours, and one we take very seriously, and B) there is nowhere near enough measurement going on in the internal communication industry. But with new tools launching left, right and centre, implementing […]

From cacophony to symphony: harmonising internal communications in Latin America at Mondelez International

Lisa Gibbons, Senior Director of Corporate and Government A airs for Latin America at Mondelez International, created a pan-regional communication platform to bring country communications in line and tune out the excess noise. Home to family favourites worldwide, Mondelez International is a multinational player in the global confectionery, food and beverage markets. Headquartered in Deerfield, […]

How to be more strategic: Know your audience

It’s time to turn our attention to another of the vital elements of strategic internal communication – arguably the single most important element, the audience. The role of the audience has been acknowledged since the very first thinking on persuasive communication. In Rhetoric, Aristotle presented his rhetorical triangle and proposed that communication has three elements: the […]

Five creative tactics to improve ownership in your organisation

Head of Engagement Chloë Marsh shares how she’s left her mark at RHP Group with some innovative employee engagement ideas. RHP Group is a housing provider that owns and manages around 10,000 homes across South West London. With just 250 employees, we are a small but dynamic organisation that likes to punch well above its […]

Flying high…with your people in tow

  We sat down with Kelly Hartman, Flywire’s new Chief People Officer, to find out more about this growing company’s working culture, with a particular focus on how they drive their unique employee experience.  Flywire is a fintech company that offers streamlined international payment solutions for institutions and their international payers. Founded in 2011 as […]

Making recognition at Landsec more personal

  Acknowledging accomplishments is the key to creating an emotional connection with employees in any organisation – yet recognition schemes can become an administrative nightmare. Kate Crowe explains how they introduced a more personal and flexible scheme at Landsec.   Landsec is one of the UK’s largest listed commercial property developers. In late 2017, our […]

Volume 17 of the Journal of internal communication is out now

Volume 17 of the Journal of Internal Communication is here! In this issue we are keeping you up to date with the latest IC trends, including a series of articles on the phenomenon of employee experience.   What’s in Volume 17? How do you acknowledge accomplishments, without turning your recognition scheme into an administrative nightmare. Learn […]

11th edition – take our State of the Sector survey!

This week, we’re launching the 11th edition of our State of the Sector research! You can take part now at: www.gatehouse.co.uk/survey. Are you interested in channel use and message effectiveness? Or would you like to learn more about leader and line manager communication? State of the Sector provides a definitive, global view of the internal […]

Behind the Curtain: Europol

Our “Behind the Curtain” series offers us a glimpse at the inner workings of an organisation. This time, we’re taking a sneak peek at the internal communications of Europol, one of the biggest policing agencies in the world, and how a small communications department managed to unite employees from all walks of life. Europol, or […]

Energising the ‘outage’ workforce at Dungeness B power station

Rebecca Cavanagh, Internal Communications Officer at EDF Energy’s Dungeness B power station, talks about how she manages to not only keep more than 1,000 temporary employees engaged on a maintenance project for three months, but how to make them thrive and feel part of ‘Team Dungeness’. At the end of August, here at Dungeness B […]