The Gatehouse Blog

What Bananarama can teach us about being a trusted advisor

In this article, Gatehouse co-founder Lee Smith explores the much discussed but little understood concept of the trusted advisor, and how the IC masterclass Accelerate, run in conjunction with the Institute of Internal Communication, provides a simple framework for achieving your goals. Over the past decade, the concept of the ‘trusted advisor’ has gained currency […]

10th edition – Take our State of the Sector survey now

We are excited to launch the 10th edition of our State of the Sector research. Building on responses from thousands of internal communication professionals around the world, State of the Sector provides the definitive global view of the internal communication landscape – from channel use and message effectiveness, to leader and line manager communication, measurement […]

Six questions to… Deborah Brambill

Deborah Brambill’s career spans nearly 30 years, the last three of which she has spent moving from one organisation to the next, supporting them on strategic change communication projects as an interim. In this article, she tells us what she’s learnt and how she’s able to hit the ground running in every one of her […]

Journal of Internal Communication Vol.14 Out Now!

In this issue, we cover the topic of becoming a trusted advisor. What does it really mean, and how can it help you move up the ‘food chain’ within your organisation. We’re delighted to feature a selection of great articles: – Gatehouse’s co-founder, Lee Smith, explores some common misconceptions about being a trusted advisor – […]

The growing pains of employee communicators

In the new world, internal communicators are business enablers, conversation facilitators and community connectors. In this article first published in the IABC magazine ‘Communication World’, Lee Smith looks back at the evolution of the IC function. Employee communication is a profession that’s gained a reputation for gazing in the mirror. A senior practitioner once described […]

Digging deep to reach UK Coal’s ‘gentlemen’ miners

Nikki Griffiths works for UK Coal, communicating to an audience of second and third generation miners at some of the UK’s largest coal mines. One challenge: some of her audience can’t read. UK Coal is a fairly traditional company. Until recently, anything that was not directly affecting the production of coal was seen as unnecessary! […]

How to Use ‘Swipe Files’ to Become a Better Writer

Writer Gene Fowler said: “Writing is easy: All you do is sit staring at a blank sheet of paper until drops of blood form on your forehead.” Writing needn’t be so tortuous. With something called a ‘swipe file’, you can speed up the process by keeping ready-made material close at hand. Gatehouse’s Head of Content […]

The growing pains of employee communicators

In the new world, internal communicators are business enablers, conversation facilitators and community connectors. In this article first published in the IABC magazine ‘Communication World’, Lee Smith looks back at the evolution of the IC function. Employee communication is a profession that’s gained a reputation for gazing in the mirror. A senior practitioner once described […]

How First Group developed an app to support safety issue reporting

A few months ago, First Group decided to move to a 100% digital safety reporting system accessible to all employees from mobile devices. Group Safety Director Naveed Qamar explains what the app will look like. First Group is a transport operator in the UK and in North America. We employ approximately 120,000 employees and transport […]

What is the future of internal communication?

A few years ago, then-Chair of CIPR Inside James Harkness featured in our Journal of Internal Communication, providing his insight on the 2013 Annual Internal Communication Conference, held in London in September 2013. Now, four years later, how many of his predictions came true? When we were talking about the next CIPR Inside conference back […]