The Gatehouse Blog

12th edition – take our State of the Sector survey!

It was the year 2007 and Apple had just released the iPhone, forever changing the way we use mobile phones. The next year, Gatehouse launched the first ever State of the Sector, changing the way IC practitioners were able to view the internal communications landscape. Coincidence? Maybe not. The 12th edition of our State of the […]

Aligning IT and IC functions – Paloma Redondo, GSK

In internal communications, IT is an essential function. But as teams go, IT and IC can be chalk and cheese – and aligning both functions is fundamental to creating effective user experiences. Paloma Redondo, Employee Content Lead at GSK, tells us about UX, storytelling and the importance of a ‘one team’ mentality. What was the […]

Reflections on IABC 2019

In June, 1,400 business communication professionals from 42 countries descended on Vancouver for the IABC’s annual world conference. Matt Frost reflects on what he heard and learnt during the event. For me, the IABC World Conference is the benchmark for everything a conference should be. Superb content, inspirational keynotes, networking aplenty and a non-salesy exhibition. […]

Strategic measurement – Sarah-Jane Wakefield, Standard Chartered

When it comes to internal communication, nothing proves effectiveness like strategic measurement. Sarah-Jane Wakefield, Global Head of Communications (HR and Culture) at Standard Chartered, talks audits, analytics and the power of networking through times of transformation. Where did your story in internal communication begin? I started my career as a journalist, before moving into PR, […]

Gallagher acquires AHC to become one of the world’s largest employee communications companies

AHC is an independent communications consultancy specialising in pensions and employee benefits. The acquisition fits with Gallagher’s strategy to partner with entrepreneurial and specialist companies to help corporate clients make working life a better experience for all their people, inspiring them to deliver their personal and professional best. Gatehouse’s parent company Gallagher today announced that […]

Raising a glass to Gatehouse

A farewell from our co-founder Lee Smith. This will be my very last blog post for Gatehouse, as today is my last day as part of the core team here. After nearly three decades in the communication business, including the last 13 years developing and growing Gatehouse, I’ve decided to hang up my internal comms […]

Effective line manager communication – John Clegg, Oxford University Press

Internal communication can be a lonely job. Earlier this year, we hosted our first IC World Summit in London – a friendly, informal day for internal communication pros to discuss their challenges, celebrate successes, and build their professional network in an uncompetitive environment. John Clegg, Communications Executive at Oxford University Press (OUP), talked about why […]

Volume 19 of the Journal of Internal Communication is out now!

Volume 19 of the Journal of Internal Communication is out now! In this issue, we share what we’ve learnt by listening to some of most inspiring internal communication professionals. We’re always on the lookout for the latest trends and interesting experiments across our profession, so here are some of the themes we explore in this […]

Data is everywhere. Make it work for the organisation.

‘Data’ tends to conjure up images of impenetrable numbers, statistics and spreadsheets. But as an objective resource, these facts and figures are so much more. They’re the stuff that gives employers rich insights into what their people think and feel — helping them personalise communications to positively influence hearts and minds. And that’s no small […]

Strategy and planning – Helen Deverell, CIPR Inside

This year’s State of the Sector found that even though planning practices have improved, most internal communicators are still very much focused on the short term, with two in five stating that there is no long-term vision. What are your thoughts? Personally, I find it quite disheartening that so few practitioners are investing time in […]