The Gatehouse Blog: Downloads

Six questions to… Kate Jones, Head of Communications and Corporate Affairs at Tarmac Ltd

 In this issue, we meet Kate Jones, who was named Internal Communicator of the Year at the IoIC’s Icon Awards in November 2016. How did you get into internal communication? After a BA in English, I started my career as Editorial Assistant in a communication agency back in the 1990s. Internal communication wasn’t very evolved […]

Journal of Internal Communication – volume 13 is out!

We are proud to announce the release of our thirteenth consecutive edition of the Journal of Internal Communication! We’ve set the bar high with our previous editions and our ‘unlucky’ 13th edition is no different with contributors such as Kate Jones, the IoIC’s Internal Communicator of the year 2016. In the Journal, we also discuss […]

The State of the Sector 2017 is out!

At Gatehouse, we have been taking the pulse of the internal communication and employee engagement industry for nine years now. The 2017 edition of our State of the Sector research report was released last Wednesday, with a slew of surprising insights to boot. This year, we received responses from over 450 internal communicators worldwide, meaning […]

Line managers: the dismissed powerhouses of internal communication

Now in its eighth year, Gatehouse’s State of the Sector report offers a snapshot of the internal communication profession, capturing the activities, objectives and challenges faced by practitioners across the industry. This year, nearly 400 internal communicators from over seventy countries participated, and the results offer some surprising insight into one of the biggest obstacles […]

The Journal of Internal Communication Volume 11 is here!

There’s an old joke about two construction workers. They’re perched side by side on a girder, about to eat their lunch. One opens his lunchbox and cries out in frustration: “I can’t stand this! Cheese sandwiches – again! All I ever get are cheese sandwiches!” The other guy says: “Why don’t you ask your wife […]

Free article to download – creating the right environment for cross selling in professional services

I've just had my latest feature article published in PM Magazine, an international publication for marketers and communicators operating in the professional services field.  You can download it by clicking here: Download PM Magazine, June 2010 – Lee Smith, Gatehouse In it I discuss the challenges of cross-selling services and provide some pointers on how […]

Employee spokespeople and the online conversation – free article to download

I was interviewed recently by Alex Blyth, a freelance journalist, for a piece he was researching for Personnel Today on the impact of social media inside and outside the workplace. I’ve just got around to checking the PT website and I noticed that the article was published a few weeks ago – so I thought […]

Communicating internally in a crisis – free article to download

Here’s a free article on crisis communication by Howard Krais, a friend and colleague of mine here at Gatehouse. The feature, published this month in the professional services marketing title PSMG, begins with some observations on the way US Airways handled the recent crash landing in New York’s Hudson River.  He then goes on to […]

Free article download: make love, not war

Okay, so I didn’t manage to get much blogging done this week, but here’s a little something I made earlier…. Download Make_Love_Not_War.pdf It’s the lead article from this month’s issue of Communicators, the publication of Communicators in Business (CiB), in which Simon Wright and I provide our own special recipe for successful client/agency relationships. Enjoy. […]

Free article to download – Moving Minds

Those of you who aren’t CiB members (it was recently published in Communicators magazine) or who don’t subscribe to may be interested in this new article penned by Simon Wright, my business partner at Gatehouse. It’s all about communicating office moves, something we believe represents a unique and powerful opportunity to engage employees and […]