The Gatehouse Blog: Employee engagement

Empowering employees to take ownership of DS Smith’s values

Since a change in leadership in 2010, DS Smith has grown substantially, organically and through acquisitions. Though these were positive advancements for the business, it was becoming increasingly difficult to align growing numbers of colleagues across growing numbers of sites to a single DS Smith way of doing things. In this article, Group Head of […]

Influencing our image: stop telling, start showing

With the speed at which the IC profession is evolving, it’s unfortunately little surprise that pre-existing stereotypes attached to our profession are still clinging on. Leanne Taylor, IC Manager at AXA UK and the IoIC’s Best IC Manager 2016, explains how she introduced a value-adding influencer programme and, in doing so, cemented the truly strategic […]

Bringing employees along on a journey of market-led change

Fundamental changes to the core systems, ways of working, and direction of marketing are all evolving to reflect the changing needs of customers. In this article, Nina Embra of Creative Minds Consulting explains how she navigated this rocky terrain for one of her clients. For almost a decade, it has been my job to help […]

The growing pains of employee communicators

In the new world, internal communicators are business enablers, conversation facilitators and community connectors. In this article first published in the IABC magazine ‘Communication World’, Lee Smith looks back at the evolution of the IC function. Employee communication is a profession that’s gained a reputation for gazing in the mirror. A senior practitioner once described […]

Digging deep to reach UK Coal’s ‘gentlemen’ miners

Nikki Griffiths works for UK Coal, communicating to an audience of second and third generation miners at some of the UK’s largest coal mines. One challenge: some of her audience can’t read. UK Coal is a fairly traditional company. Until recently, anything that was not directly affecting the production of coal was seen as unnecessary! […]

Getting mobile and unwired colleagues connected

Head of Internal Communications Zoe Chiverton describes her approach to launching the first employee self-service benefits portal to a largely remote audience at the Priory Group. The Priory Group is a behavioural healthcare company dealing with mental health and addiction. We’ve got 20,000 employees spread across 400 sites in the UK. I joined two years […]

Welcome to the Post-Intranet Era

Internal communication as a profession is undergoing a profound transformation, and one of our go-to tools for connecting with employees is transforming right along with us, as Jeff Zwier explains. “The future is already here — it’s just not very evenly distributed.” – William Gibson, science fiction author and inventor of the word ‘Cyberspace,’ in […]

Communicating acquisitions the ARM way

ARM’s Sasha Watson and Ravinder Johal have led internal communications for a number of global business acquisitions and supported one significant deal which saw ARM itself be acquired by Japan’s SoftBank Group. Here, they share their secrets for successful acquisition communications. Awarded Britain’s most admired company, 2016, ARM is one of those companies that most […]

Celebrating a decade as the go-to internal communication agency

It’s hard to believe that Gatehouse is 10 years old! Thinking back to a decade ago, Facebook was a social network linked to a few colleges in the United States and Canada. Apple was still the ‘iPod’ company. The most popular mobile phone was the Motorola Razr. In September of that year – Simon Wright and […]

The Magic of Sustainable Business Success

 Emotional Intelligence and Leadership: the magic of sustainable business success In September, Virginia Hicks and Alison Boothby from Comma Partners brought together some 30 heavyweight communication professionals to share their thoughts and experiences around introducing Emotional Intelligence as a part of their leadership communications strategy. Emotional intelligence is receiving significant attention at the moment in […]