The Gatehouse Blog: Employee voice – Listening & Feedback

‘Opportunity, excellence, and belonging’ at AMEC

AMEC plc is a global consultancy, engineering and project management company, operating across Oil & Gas, Mining, Clean Energy and Environment & Infrastructure markets in over 40 countries. Tereza Urbankova, Internal Communications Manager, discusses the ‘employer brand’ communications campaign and explains how it is changing the way that the company is engaging with its people. […]

Linking management and shop-floor with Q&As at Novozymes

Novozymes, market-leading biotech company, implemented an innovative format to give shop-floor employees a voice and increase dialogue in Novozymes’ production. Joachim Aaen, Communications Specialist, explains how.  Novozymes produces a wide range of industrial enzymes and microorganisms used in a lot of different industries. We develop solutions for the world’s pressing problems, profit from doing so, […]

An open letter from your friendly neighbourhood line manager

Stephen Welch makes a strong case for line managers as the key players in internal communication. Hi It’s your friendly neighbourhood line manager here. I’ve been watching you with interest. Yes, I’m talking about you: Mr and Mrs so-called Internal Communications person. You’ve been having a lot of fun recently, haven’t you? All this talk […]

Meet Arthur: ACCA’s social enterprise platform

Channel Manager Sarah Moffatt explains how they brought back their first president, Arthur, as a social enterprise platform. ACCA (the Association of Chartered Certified Accountants) is the global body for professional accountants. We’ve got approximately 1,400 employees in 98 offices around the world, with a variety of cultures. Internal communications is a relatively new function. […]

Adding real value through their people

What happens when an organisation that is over 250 years old tries to redefine their values? Lloyd’s Register Group Limited is a global engineering, technical and business services organisation and a maritime classification society, wholly owned by the Lloyd’s Register Foundation, a UK charity. Nicola Harle, Group Internal Communications Manager and Mark Houghton, Group HR […]

The Employee Communication revolution: ripping up the rule book at HSBC

How do you make 250,000 employees feel like they’ve got a seat at the table? Pierre Goad, Co-Head of Global Communications, and Emmajane Varley, Head of Employee Communications Global Banking and Markets, tell us how to get leaders to shut up and listen. HSBC is one of the world’s largest banking and financial organisations. It’s […]

Becoming a listening organisation at Intel Corporation

Christy Leonhardt explains how Intel Corporation’s communicators have learned to leverage segmentation techniques and internal social networking to understand and reach their employee audiences. This is an extract from the Journal of Internal Communication. See if you qualify for a free subscription. Intel Corporation is a multinational semiconductor manufacturing and computing corporation, with 105,000 employees […]

Free Engaging Manager webinar exclusively for in-house practitioners

Join us for a free Gatehouse Academy webinar on 1 February 2010 and learn how to put line managers at the heart of your internal communications To celebrate the launch of our Engaging Manager learning programme for line managers and aspiring leaders, Gatehouse Academy invites you to participate in a free 60 minute BiteSize webinar […]

The building blocks of a successful f2f strategy

Facilitating and improving face-to-face (f2f) communication is arguably the single most important aspect of what we do as internal communication professionals. Study after study shows that face-to-face is the communication channel most preferred by employees for certain types of information. It is the key to unlocking engagement, to building internal trust and commitment and to […]

Lessons from the NHS front line

Last night’s BBC Panorama programme on maternity care was truly shocking and upsetting. Among the numerous stories of poor care, understaffing and incompetence on Britain’s maternity wards was at least one valuable lesson on internal comms. There was a tell-tale dialogue between the undercover reporter and a midwife who couldn’t explain what happened to all […]