The Gatehouse Blog: Storytelling & Messaging

Empowering employees to take ownership of DS Smith’s values

Since a change in leadership in 2010, DS Smith has grown substantially, organically and through acquisitions. Though these were positive advancements for the business, it was becoming increasingly difficult to align growing numbers of colleagues across growing numbers of sites to a single DS Smith way of doing things. In this article, Group Head of […]

Stop starting from scratch when you write

All creative processes build upon something, so why should writing be any different? You can write faster and get people’s attention more easily if you use a ‘swipe file’ of ready-to-go stories, says Gatehouse’s Head of Content, Ian Harris. Everyone says that getting started is the hardest thing about writing. But what if you could […]

Digging deep to reach UK Coal’s ‘gentlemen’ miners

Nikki Griffiths works for UK Coal, communicating to an audience of second and third generation miners at some of the UK’s largest coal mines. One challenge: some of her audience can’t read. UK Coal is a fairly traditional company. Until recently, anything that was not directly affecting the production of coal was seen as unnecessary! […]

Should you use jokes in leadership communication?

Humour is a strong weapon when it comes to landing important messages. Gatehouse’s Head of Content Ian Harris ponders its use. Somebody in a group I’m part of asked an interesting question the other day: should you use jokes in your leadership communication? Margaret Thatcher, the former British Prime Minster, was famous for flubbing jokes […]

Three reasons why you should be using infographics

Infographics are becoming increasingly popular in the communications industry yet they are not widely used by internal communicators. This article outlines three reasons IC professionals should definitely jump on the infographics bandwagon. In an attempt to simplify the whirlwind of ever-updated information one new format has been gaining importance in the world of communications: the […]

Making internal communications ‘FaB’

One of the world’s largest broadcast companies was undergoing a restructure, with frequent negative press and a division outwardly lacking in enthusiasm. Internal Communications Manager Annie Tufton explains how she used the coined phrase ‘FaB’ to revive excitement, morale and engagement at the BBC. The beginning of FaB The BBC was undergoing a big restructure […]

Institute of Internal Communication Awards

Our team at Gatehouse is made up of incredibly talented individuals. The Institute of Internal Communication seems to agree. Institute of Internal Communication Awards Last Friday, 23 September 2016, Gatehouse attended the Institute of Internal Communication Awards ceremony where we were honoured to have been shortlisted for not one, not two, but three awards! The categories […]

Which type of advisor are you?

Our inaugural JoIC Live event took place on 14 September 2016, hosting participants from various industries. To lead the conversations of the evening, three experts in our profession discussed their experiences and challenges. Communication, HR and change consultant Stephen Welch was one of these speakers, describing his model of the four different types of partnership. Which type of […]

‘Opportunity, excellence, and belonging’ at AMEC

AMEC plc is a global consultancy, engineering and project management company, operating across Oil & Gas, Mining, Clean Energy and Environment & Infrastructure markets in over 40 countries. Tereza Urbankova, Internal Communications Manager, discusses the ‘employer brand’ communications campaign and explains how it is changing the way that the company is engaging with its people. […]

At Deloitte, a Distinctive Way to Communicate a Distinctive Audit

As audit internal communications manager at Deloitte, Andrew Ball was tasked with the launch of the ‘Distinctive Audit’ internally – Deloitte’s new core audit product. Because it’s the Distinctive Audit, just from a communications perspective, I wanted the internal communications to feel distinctive. To feel different. So I used my communications champions as the key channel by which I […]