The Gatehouse Blog: Strategy & Values

Where do you rise to when you’re already at the top?

Where do you go next when you’ve reached a senior position in internal communication? Former Head of IC Nick Green talks about his career move to property services at Sky. I joined Sky as Head of Internal Communication in 2009. I spent the first few years developing a robust internal communication function and a tone […]

Spearheading an Internal Communication and Employee Engagement strategy at Community Integrated Care

In early 2015, national health and social care charity, Community Integrated Care, partnered with Gatehouse to carry out the charity’s first comprehensive employee communication and engagement audit. Danielle Chan, Head of Customer & Stakeholder Engagement, explains how the research has influenced the charity’s whole internal communications approach and helped shape the development of their first […]

What impact will Brexit have on Internal Communication?

As the dust slowly begins to settle after what has clearly been a surprise to most and a shock to many, the role of the internal communicator is arguably more important than ever. So what does BREXIT mean for our profession? To answer that, we are running a special one-off State of the Sector survey […]

Improving line of sight at Sodexo

How do you turn 34,000 hard-to-reach employees into knowledgeable brand ambassadors? Senior Internal Communications Manager Christina O’Donoghue at Sodexo explains how. Sodexo is a global company. In the UK and Ireland we’ve got over 34,000 people working at over 1,850 sites. Our mission is to improve the quality of life for over one million customers […]

Coordinating global communications at Dentsu Aegis Network

Claire Goring, Global Head of Internal Communications at Dentsu Aegis Network, shares some insights into the operating model and a global network of communicators.   Dentsu Aegis Network is a global media, digital and creative communications group with 30,000 employees in 145 countries. Our team supports nine network brands and over 60 specialist/multi-market brands. This means […]

Adding real value through their people

What happens when an organisation that is over 250 years old tries to redefine their values? Lloyd’s Register Group Limited is a global engineering, technical and business services organisation and a maritime classification society, wholly owned by the Lloyd’s Register Foundation, a UK charity. Nicola Harle, Group Internal Communications Manager and Mark Houghton, Group HR […]

One MetLife: How an insurance giant brings strategy to life

The following is an extract from the Journal of Internal Communication. See if you qualify for a free industry subscription at www.internal-communication.com/joic.  Jonathan Bunn, MetLife’s Communications Director, EMEA, explains how an innovative ‘visual roadmap’ helped staff across EMEA engage with its new enterprise strategy. MetLife is the number one life insurance brand in the United […]

Restoring pride at News UK

The following is an extract from the Journal of Internal Communication. See if you qualify for a free industry subscription at www.internal-communication.com/joic.  Duncan White explains how News UK has leveraged The News Academy to build internal pride and external reputation – and why it is critical for CSR initiatives to reflect your organisation’s mission. These […]

Is the value that communications brings and the importance of shaping the story really understood in change management?

The following is an extract from the Journal of Internal Communication. See if you qualify for a free industry subscription at www.internal-communication.com/joic. Dominic Walters discusses the value that strategic communication can bring to change programmes – and why it should be part of the planning process from the start. Over the past decade I have […]

Our brand of education

The following is an extract from the Journal of Internal Communication. See if you qualify for a free industry subscription at www.internal-communication.com/joic.  Headteacher Dr David Parry explains how research and branding are supporting the school’s development and helping make students and parents ambassadors of the institution. The Coopers’ Company and Coborn is a large and […]