The Gatehouse Blog: Trust

Linking management and shop-floor with Q&As at Novozymes

Novozymes, market-leading biotech company, implemented an innovative format to give shop-floor employees a voice and increase dialogue in Novozymes’ production. Joachim Aaen, Communications Specialist, explains how.  Novozymes produces a wide range of industrial enzymes and microorganisms used in a lot of different industries. We develop solutions for the world’s pressing problems, profit from doing so, […]

Making Britvic Employees feel valued – Simplifying a complex reward system

Quite often in large companies, employees don’t know the total value of their employment package. Properly outlining and breaking it down can be a real driver of employee engagement. Harveen Gill, Reward Advisor at Britvic, explains how they created an individualised, engaging and easy to understand reward statement.  The challenges We offer employees a very […]

Selective Engagement: why attempts to communicate with all employees equally are futile

Should internal communication treat all employees on an equal basis? Mike Klein of Changing The Terms argues that ‘Selective Engagement’ – a technique that identifies the most influential employees in an organisation and focuses communication efforts on these individuals in priority – is a better choice for internal communicators. A common theme in internal communication […]

Improving line of sight at Sodexo

How do you turn 34,000 hard-to-reach employees into knowledgeable brand ambassadors? Senior Internal Communications Manager Christina O’Donoghue at Sodexo explains how. Sodexo is a global company. In the UK and Ireland we’ve got over 34,000 people working at over 1,850 sites. Our mission is to improve the quality of life for over one million customers […]

Coordinating global communications at Dentsu Aegis Network

Claire Goring, Global Head of Internal Communications at Dentsu Aegis Network, shares some insights into the operating model and a global network of communicators.   Dentsu Aegis Network is a global media, digital and creative communications group with 30,000 employees in 145 countries. Our team supports nine network brands and over 60 specialist/multi-market brands. This means […]

When two become one: Amec Foster Wheeler

Tereza Urbankova, Head of Internal Communications at Amec Foster Wheeler, shares her experience managing internal communication during a large-scale acquisition. In February 2014, Amec plc, a global engineering company, announced the acquisition of Foster Wheeler AG. From all points of view, this operation was transformational for Amec, as it would considerably strengthen our positions worldwide […]

Edelman Barometer highlights global crisis of trust

The global PR agency Edelman has just released the findings of its 2009 Trust Barometer, which make very interesting reading. Here’s the Executive Summary. The global study, now in its tenth year, found that nearly two in three informed publics—62% of 25-to-64-year-olds surveyed in 20 countries—say they trust corporations less now than they did a […]

Trust & dialogue

I’m taking my lead today from Andrew Miller, a London-based blogger and consultant. In his blog yesterday Andrew cited a Harvard Business School article on dialogue and asked "will dialogue build trust?". I’d like to add some thoughts of my own… Trust is at the very heart of internal communication. It is through communication that […]