Module 7 – Communicating and Setting Clear Performance Expectations

So often we hear line managers complain: “My people aren’t doing what they should be doing! I wish they would take more responsibility”.

While it’s tempting to blame direct reports, it’s often our failure to set clear, measurable performance expectations.

Leaders who master smart target setting encounter fewer misunderstandings, and enjoy happier, more efficient teams.

• How to set and choose appropriate measures and performance standards
• How to design targets to secretly cure personality habits and behavior that you can’t (or won’t) address directly.
• Learn appraisal tactics to set goals collaboratively, so you agree targets together in a collaborative process
• How to ‘measure the immeasurable’ – we’ll give you simple strategies to appraise employees in ‘run-of-the-mill’ roles

Need some help?

If you have a specific brief in mind, or would like to chat through a particular challenge that you or your team is facing, why not drop us a line…

+44 (0)20 7754 3630